Our Policies

TERMS & CONDITIONS

1. RATES: Rates are per person per night sharing

2. RESERVATIONS:
Tel: +27 41 450 5658 or +27 82 659 1796
Email: reservations@amakhala.co.za / reservations2@amakhala.co.za / centralres@amakhala.co.za

3. CHECK-IN TIME: 13h00 - 14h00 
    CHECK-OUT TIME: all lodges 11am, except Safari Lodge which is 12pm

4. Conservation and Community Development Levy: 

  • Adults: R 210 per person per night
  • 3 - 11 years: R 105 per child per night
  • 0 - 2 years: No Charge

As of the 01st of June 2024 all bookings with a check-in date from the 1st of September 2025, the Conservation and Community Development Levy will be applicable as below:
*Adult visitors – R230 per person per night
*Children under 12 years – R115 per child per night

The Conservation and Community Development Levy will primarily fund the anti-poaching units and a dedicated rhino monitoring program to preserve and protect the rhinos of Amakhala Game Reserve.

5. SINGLE SUPPLEMENT:

  • 30% for all lodges except for HillsNek which is 50%. 
  • Single supplement over peak season is 100% for all lodges

6. PEAK SEASON: Minimum 2-night stay and room rate for single occupancy (100% single supplement)

7. INCLUSIONS: Accommodation, meals, selected house beverages and 2 game drives per day

8. EXCLUSIONS: Premium branded beverages, transfers, telephone calls, laundry and any items of a personal nature

9. AIRPORT TRANSFERS: Available at additional cost.

10. CHILD POLICY:

  • *Children 0-2yrs (no charge) may share a room with parents at our child friendly lodges with no supplement charge for the use of a cot.
  • *Children 3-11yrs (50% of adult sharing rate) may share selected rooms with parents at our child friendly lodges
  • *Children staying in a room by themselves will be charged the full adult rates

11. AGE CATEGORIES: 

NAME OF LODGE:  AGE CATEGORY:  
Bukela Lodge and Bush Lodge  12+ years welcome 
Hlosi Lodge  All ages welcome (Children's Programme)
HillsNek Safari Camp  9+ years welcome
Woodbury Lodge   6+ years welcome
Leeuwenbosch Country House   All ages welcome 
Woodbury Tented Camp   6+ years welcome
Quatermain's 1920's Safari Camp   12+ years welcome
Safari Lodge   9+ years welcome

12. GAME DRIVE POLICY:

  • *Children 6 yrs and over will automatically be included in game drive activities
  • *Children 5 yrs and younger will only be included subject to specific lodge policy. Alternatively, a private game vehicle can be booked at an additional cost, subject to availability during the time of stay
  • *Hlosi & Leeuwenbosch offer private vehicles on request, subject to availability at an additional cost

13. TRIPLE OCCUPANCY: A person 12yrs and older may share with 2 adults at selected lodges, the full sharing adult rate will apply for the third person.

14. PAYMENT POLICY: In Full 30 Days prior to arrival, unless the supplier has an authorised 30-day account facility with the Amakhala Game Reserve.

15. GUIDE & DRIVER POLICY: A guide or driver staying in lodge rooms will be charged the applicable single/sharing rates.

16. STANDARD CANCELLATION POLICY **Current until 31 August 2024: 

  • 29-15 days prior to arrival: 25%
  • 14-03 days prior to arrival: 50%
  • 48 hours prior to arrival: 80%
  • No show: 100%
  • HillsNek Cancellations:
    60 days prior to arrival date: 100%

17: All rates are in South African Rands and include 15% VAT

18:  No Tourism Levies are charged at present

19:  All guests are required to sign an indemnity form on arrival

20: The Amakhala Game Reserve retains the right to admit any guest/s and furthermore retains the right to remove any guest whose behaviour impacts negatively on other guests and / or staff.

21: Kindly be informed that flying drones on the game reserve is strictly prohibited at all times.

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